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For all our training courses and appointment bookings we require 7 days notice to swap your deposit to another date/time. If we do not have this notice, your deposit amount will be lost therefore a new course / appointment cost will be payable.

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If you cancel, change, no show to your appointment or more than 10 minutes late, you will loose any deposit paid. We appreciate this might seem strict however this has a knock on effect to our other customers and can severely interrupt our working day.